Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,260 Reviews)
Rating breakdown 87,260 reviews
5 Stars
64,825
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Convienient but costly
on February 6, 2026
Posted by: Chef Jon
from Texas, TX
Makes it easy to file, but very over-priced. $50 for a simple EZ return with all standard deductions and no special circumstances is a lot.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
helpful & easier friendly
on February 6, 2026
Posted by: DJispretty
from oregon
easy to use and helpful $29 phone call with turbo tax advisor
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fast and easy
on February 6, 2026
Posted by: tony kats
from ohio
info was accurate and fast. i had no trouble at all .
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience and easy to understand
on February 7, 2026
Posted by: vince 299
from Connecticut
Was very easy to handle and understand...I had to go back z couple of times and the system made it very comfortable for me..thats turbo taxes sign vincent richardson. Very happy customer.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Outstanding
on February 7, 2026
Posted by: Linda 33
from Texas
Turbo tax is an affordable and easy way to file our taxes. There are multiple features that guide you thru the process of filing. Guidance is available to assist in completing the forms. The system answers questions you might have as to the meaning of the information required.
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
We're thrilled to hear that you were happy with your filing experience! We appreciate the feedback about our fees, and will be sure to share that feedback with our team.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax
on February 7, 2026
Posted by: Mikayla30
from Michigan
One of the best website I’ve ever used. It’s absolutely free. I didn’t have any problems
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your review! We're so glad that our pricing met your expectations, and we hope to assist you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and easy to use!
on February 7, 2026
Posted by: AngeklE
from WA
Super fast and easy to use, tax time stresses me out but turbotax makes it easy!
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good
on February 7, 2026
Posted by: Jefe21
from florida
IChola it is shorter than previous years and a little cheaper
Response from turbotax.intuit.comBy TurboTax Care Team, February 16, 2026
Thank you for your feedback! We're glad our fees met your expectations, and we'll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com