Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,260 Reviews)
Rating breakdown 87,260 reviews
5 Stars
64,825
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
turbo tax is so easy to use
on February 6, 2026
Posted by: Betty21Boop
from Pennsylvania
They make it so easy to file your taxes. Will continue to use them every year.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Will be using again next year
on February 6, 2026
Posted by: Corona123
from Arizona, AZ
Pretty easy to use. Didn't take as long as expected. i did need to go back and change something and had a bit of a struggle figuring how to get to the specific part i needed to, but ended up figuring it out.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 22, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I did mine in 30 minutes!
on February 6, 2026
Posted by: AJ Hebs
from tx
Great experience! So user friendly. Can't believe it!
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Disappointed
on February 6, 2026
Posted by: Vivian74
from Arizona
Would be better if you didn't try to get more money from single parent households boy did I get fooled this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is so user friendly
on February 6, 2026
Posted by: Wheeler2025
from Las Vegas, NV
Turbo Tax is so easy to use! I've been using it for the past several years, and I won't use anything else.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 22, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Mostly Easy
on February 6, 2026
Posted by: Kate626MPB
from Texas
Mostly easy to navigate and get through. Could have more little help bubbles.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 22, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and Convenient
on February 6, 2026
Posted by: Fount
from Texas
Great product, have been using it for years! Would recommend.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 22, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Improved
on February 6, 2026
Posted by: Jay3200000
from Washington
I could understand the information and it was up to date
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com