Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,260 Reviews)
Rating breakdown 87,260 reviews
5 Stars
64,825
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,883
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax is awsome
on February 6, 2026
Posted by: dovodrt
from California
Easy to follow instructions, clear and concise instruction.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 22, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax easy
on February 6, 2026
Posted by: JessJessL
from Texas
It was easy to input information and easy to finish quickly
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you Turbotax
on February 6, 2026
Posted by: Sixx13
from Rhode Island
I needed help changing my filing status and was able to get guidance over the phone in a few minutes
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 22, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is amazing
on February 6, 2026
Posted by: djpas
from fl
this was a great and easy experience. Ill always suggest turbo tax
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 22, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
STUPID
on February 6, 2026
Posted by: LILTAQUITO
from ILLINOIS
stupid advertisements for me TO PAY TO DO MY OWN STUPID TAXES DURING STUPID TAX TIME.
STUPID.
STUPID.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is amazing
on February 6, 2026
Posted by: sonia956
from 20209 FM 506, Apt 43
Did not consult an expert. Did it all on my own. :)
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 22, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
just ok, cheaper than having some else do it
on February 6, 2026
Posted by: adribadri
from michigan
used to be able to file for free, have to pay now. also are charging a fee for direct deposit which also used to be free. it is easy to use and does has semi helpful guides if there is any confusing parts. takes you through step by step of income and deductions, like you can input your income by just taking a photo of your paperwork. only used it because i have been using for years, but after feeling nickeled and dimed for things they used to offer for free, i'll probably look around for something else next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love getting it done fast!
on February 6, 2026
Posted by: Candy1985
from Kansas
Fast and easy to get the information inputted! Thanks!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 22, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com