Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,440 Reviews)
Rating breakdown 87,440 reviews
5 Stars
64,935
4 Stars
9,625
3 Stars
4,256
2 Stars
2,723
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
ThanksTurbo Tax
on April 14, 2026
Posted by: VARRY Sim
from Nc
Thank you for helping me file!
I beat the deadline because you were there for me!
I beat the deadline because you were there for me!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBO TAX IS GOOD
on April 14, 2026
Posted by: JOHNSON422
from SC
I USE TURBO TAX EVERY YEAR AND I HAVE NEVER HAD A PROBLEM.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on April 14, 2026
Posted by: MM1865
from California
Never done this myself before, was very easy to understand and te step by step instructions were very helpful.
Response from turbotax.intuit.comBy TurboTax Care Team, April 15, 2026
Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not User Friendly
on April 14, 2026
Posted by: TreTerre20
from Texas
The on-line version is cumbersome and not user friendly like the desk top version. In the desk top version I could quickly change sections and see how the return was progressing. With the online version it felt like I was flying blind, at the mercy of Turbo Tax. The online version does not make it easy to find help on topics or revisit items without having to go through a number of sections. I did not like it.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on April 14, 2026
Posted by: JAP95
from georgia
Turbo Tax was user friendly with great accuracy and great interface. The features helped guidance throughout the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Stellar
on April 14, 2026
Posted by: Formby
from 201 Osborne ave
time to complete was accurate, ease of use terrific!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome!
on April 14, 2026
Posted by: GAK2026
from FL
Turbo Tax always performs!! Top notch! Helps not to miss something!
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Thanks for the review! We’re committed to evolving based on what our customers actually want. We can’t wait to show you the improvements we’re making for your next year's filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax on-line
on April 14, 2026
Posted by: Gamma Gamma
from Texas
I have used Turbo Tax for years never changed, like its ease
Response from turbotax.intuit.comBy TurboTax Care Team, April 16, 2026
Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.
Written by a customer while visiting turbotax.intuit.com