Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,263 Reviews)
Rating breakdown 87,263 reviews
5 Stars
64,826
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,885
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
you do the work they take your money
on February 6, 2026
Posted by: lkajsdfphh
from arkansas
you do the work they take your money .........................................
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo was awesome
on February 6, 2026
Posted by: Fancyface1221
from Texas
I really like the way they take care of us. I will be using them again
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Family tradition
on February 6, 2026
Posted by: Crash124
from Maryland
I've been using TurboTax for all my taxes for more than 5 years. My mom referred me to the website when I started doing my own. It's so easy with TurboTax!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Thanks
on February 6, 2026
Posted by: FreeSlow
from Oklahoma
While I despise filing taxes, Turbo Tax has made my experience even more miserable than I could have anticipated. I filed jointly with my husband, and he says: While i despise filing taxes, Turbo Tax has made my experience even more miserable than i could have anticipated. I work numerous hours to see my taxes get used for evil and now i have to stop everything I'm doing in my precious time to deal with this, Also you AI interface is bad and you should feel bad for using it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on February 6, 2026
Posted by: OoofitsNic
from texas
The interface is very easy to use and asks all the right questions to insure all things are covered.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easiest thing I did today
on February 6, 2026
Posted by: Andi panda
from Wi
Simple and so easy to use. Feel confident that I got everything I am entitled to
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
na
on February 6, 2026
Posted by: naaaaa849468516854984641
from na
Horrible how much taxes changed. This is America folks!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the place to go!
on February 6, 2026
Posted by: B1RADICAL
from Henderson, TN
Very nice and simple to use. Had very helpful links and ways to answer questions. I will be using this software again.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com