Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,263 Reviews)
Rating breakdown 87,263 reviews
5 Stars
64,826
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,885
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo is great
on February 6, 2026
Posted by: Iton
from Illinois
Wonderful and the ease of it all was very helpful !
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
100% recommend
on February 6, 2026
Posted by: Erika RM
from SAN DIEGO, CA
I,ve been using turbo tax for the last 3 years. EASY TO USE, finished my taxes in 30 mins
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
more difficult to use
on February 6, 2026
Posted by: laurenebme
from florida
Your system is less friendly i prefer the orinal system when I was able to by the CD
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on February 6, 2026
Posted by: 333TaxeS
from new york
i will always use this service, Very easy to use. I have never use
any other online tax service
any other online tax service
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax easy to use
on February 6, 2026
Posted by: our taxes 2025
from massachusetts
we thought that it was fairly straight forward and simple to use.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
yeas
on February 6, 2026
Posted by: bnn568
from new york
I did it myaself and this is annoying. I need to get to work
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I don't hate doing taxes now
on February 6, 2026
Posted by: autu321
from mi
Wow! Amazing what AI has done for us all. The help from that and the ease from preparing...I don't hate doing taxes anymore.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a Breeze to Use
on February 6, 2026
Posted by: AmyW57
from North Carolina
Super fast and user friendly; appreciated the notes on various topics to explain deductions
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com