Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,264 Reviews)
Rating breakdown 87,264 reviews
5 Stars
64,827
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,885
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
TURBO TAX IS A LIE BEING FREE
on February 6, 2026
Posted by: TAUL79
from Michigan
All a BIG LIE about being FREE. a small 600 return I get is now cut in half because of FEES and more FEES.
THIS SERVICE IS A LIE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Hard
on February 6, 2026
Posted by: hamlingreenwest
from Ohio
Never paid before doing taxes on here and this year had to and had the worst time trying to fill in my bank information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to navigate
on February 6, 2026
Posted by: nina430
from florida
TurboTax makes filing taxes pretty easy even if you're not super confident with numbers. The stp by step questions are clear, and it explains things in a way that actually makes sense. It can get a little pricey if you need extra forms or upgrades, but the convenience and guidance are worth it for a stress free filing experience.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
It use to be free !!!
on February 6, 2026
Posted by: Fee 48
from Staten Island NY
It’s still costing to much to file with services I’m technically not using !!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and reliable
on February 6, 2026
Posted by: turd45
from IA
I used this for the first time ever .. It was great
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
explains everything well
on February 6, 2026
Posted by: NBC1
from indiana
have used it for many years!!!!!!!!!!!!!!!!!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to do
on February 6, 2026
Posted by: irmam12
from california
it was easy and easy to follow. Nice to get different ways to save and get max refund.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
It's great to know that you were satisfied with your refund amount. We appreciate your trust in TurboTax, and look forward to assisting you again in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love turbo tax
on February 6, 2026
Posted by: Boosssssss
from Oregon
Went smooth , thats all I have to say, tra halal da la
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com