Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,264 Reviews)
Rating breakdown 87,264 reviews
5 Stars
64,827
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,885
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great
on February 6, 2026
Posted by: Patricia500
from TN
The process was easier to follow than prior years
Very accurate
Very accurate
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing
on February 6, 2026
Posted by: Perry202
from North Carolina nc
TurboTax literally saved me from having to go into a tax place and everything was super fast 10/10 recommend. Will you next year
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Thinking about using a different service next year
on February 6, 2026
Posted by: KJ004
from FL
I have been doing my own taxes with TurboTax for more than 5 yeas now. I am extremely happy with how quick and easy the process is. For this, I would give 5 stars. But now, I'm having to pay to have my taxes deposited into by bank account. WHY??? How is this fair? Also, last year I had to pay a $25 fee to get my taxes back 5 day early without an option to choose no. I did not get my taxes 5 days early. Even though I was not charged, I feel that it shouldn't have had a fee if no other option was available.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on February 6, 2026
Posted by: PhiiH
from CA
It was very easy to use and only took about 45 minutes to file for both State and Federal
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So Easy
on February 6, 2026
Posted by: JR3333
from Texas
Easy does it. its so simple and easy to navigate. we use it every year
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome !
on February 6, 2026
Posted by: Byrd07
from Alaska
It was an excellent service. Easy to use and self explanatory.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes
on February 6, 2026
Posted by: Taxandrew
from North Carolina
It was very easy to do. The site i easy to negotiate and move around
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Cost to high
on February 6, 2026
Posted by: Jc 67
from Mo
The expense is too high when. I can’t use the turbo tax cd any more, so I am trapped in to this way ! Losing $128.00 for such a simple return is ridiculous!
Written by a customer while visiting turbotax.intuit.com