Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,264 Reviews)
Rating breakdown 87,264 reviews
5 Stars
64,827
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,885
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
I love them
on February 6, 2026
Posted by: Johnsg12
from Tx
Super smooth very easy, straight forward. I will continue to use this service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is very simple and quick to use
on February 6, 2026
Posted by: BrycexN
from Kansas
I've moved and had two different jobs in two different states and they helped make it quick and easy? 10/10 recommend.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo gets the job done
on February 6, 2026
Posted by: gye1979
from MS
Turbo Tax makes it easy to file your taxes. All the prompts are easy to navigate to accurate enter your information. My only grip is the price goes up every year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is freeeeakin awesome
on February 6, 2026
Posted by: treadstone4139
from virginia
the tax expert that helped me out towards the end wa very informative and helpful thank you again guys till next year thank you
Pros: I bought or sold investments, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Much Better Version
on February 6, 2026
Posted by: Cowboys Suck
from Delaware
I think this year's version is much better than previous years. very easy to use.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on February 6, 2026
Posted by: Luckylong
from Oregon
turbo tax was so easy. I had no problems ,
I will refer my family and friends
I will refer my family and friends
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 6, 2026
Posted by: Toraino
from Pa
TurboTax is one of the best ways to file your taxes
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is Amazing
on February 6, 2026
Posted by: Queen_Amina_1992
from GA
I have been using Turbo Tax since 2018. It never disappoints, only I don't like is that now they are charging, the amount isn't to bad, but still I don't like that. Keep it free.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com