Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,264 Reviews)
Rating breakdown 87,264 reviews
5 Stars
64,827
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,885
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
This was a bad file
on February 6, 2026
Posted by: GageH831
from California
It moves so fast that I will accidentally click something incorrect & not be able to go back to it for revision. Drives me insane, & not only that I just lost $167 in order to do my taxes. I didn't ask for deluxe when I was trying to change my address info & card, but now I can't get a refund & am already struggling so heavily financially. Thanks.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
<3
on February 6, 2026
Posted by: Bb1120909
from ri
I love using turbo tax because how it helps you feel comfortable with filing your tqaxes by yourself. They explain everything every step of the way and when i cross check it with other tax preparers the information is always accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is fantastic.
on February 6, 2026
Posted by: mjt13
from Texas
Turbo Tax is the best and takes you step by step making it very easy to work with.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
AWESOME, THANKS VERY EASY
on February 6, 2026
Posted by: REKA08
from LA,
AWESOME, THANKS VERY EASY WITH TURBO TAX. I WOULD RECOMMAND THIS COMPANY EVERY TIME.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on February 6, 2026
Posted by: Jay1563
from Nc
Amazing help ! And had a very helpful team to helpm through the process
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy to use
on February 6, 2026
Posted by: Lamza26
from Texas, TX
TurboTax was easy to understand and gave me step-by-step instructions.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Had some trouble
on February 6, 2026
Posted by: Pogo867
from Oregon
It was much more complicated this year. Especially filling out information for paying and filing taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome sauce
on February 6, 2026
Posted by: Marcs taxes by himself
from Florida
easy to use, not very dificult, even a novice can do this
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com