Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,265 Reviews)
Rating breakdown 87,265 reviews
5 Stars
64,828
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,885
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy, Intuitive, and Great User Experience
on February 6, 2026
Posted by: Jared Sam
from Texas
I honestly would not even know how to do m taxes with Turbo Tax. It is so easy, intuitive, and offers a great user experience. Would 10/10 recommend to other people.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is very good.
on February 6, 2026
Posted by: Renee2488
from Georgia
Provides easy step by step guidance and great help from representatives.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 6, 2026
Posted by: K Robbins
from California
Very helpful, makes filing very easy and manageable.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Been using for many years
on February 6, 2026
Posted by: Ndiaz58
from Texas
So easy to use and have used Turbo for many years.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It was OK
on February 6, 2026
Posted by: JDAG2026
from Montana
Nice to be able to read about the topics.
Did not use individuals
Did not use individuals
Would have like to be able to file Fed/State differently - example: Federal efile, state mail.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TT Review
on February 6, 2026
Posted by: Salmonpatty
from Arizona
Talked to a very helpful young lady on the help line.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for your feedback. We're glad that our team was able to assist you effectively, as it's our goal to provide clear, helpful support every step of the way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was easy to work with
on February 6, 2026
Posted by: Mr Barrett
from Oregon
Used no live tax person, easy to use, will use it again next year
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome Sauce!!!!!
on February 6, 2026
Posted by: Virginia Tax
from Waycross, GA
I've been using Turbo Tax for years and it has never let me down and I greatly appreciate everything and all the help from them every year of helping me with my taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com