Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,265 Reviews)
Rating breakdown 87,265 reviews
5 Stars
64,828
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,885
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
TURBOTAX! TURBOTAX! TURBOTAX
on February 6, 2026
Posted by: SheyShey11
from California
Quick and easy and simple. I always recommend turbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy!!!
on February 6, 2026
Posted by: Bear Creek Mike
from TN
Filed our joint return in less than an hour. Hardest thing I had to to was go get my wallet to confirm my driver's license information for my electronic signature... so easy!
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax WOO !
on February 6, 2026
Posted by: Charlie878787
from Missouri
quick and easy 36 characters are too short, 8 charac
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Inaccuracy about Free Edition
on February 6, 2026
Posted by: EGLOKCO
from Colorado
I should have been able to do the Free edition but it refused to let me move on before I paid for the upgrade
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Yall being greedy
on February 6, 2026
Posted by: Fucccuuu
from Ct
I use it every year no problems then this year it filed my federal without my state then 3 weeks later made me refile it all. I’m going through a lot right now is and it was a big inconvenience. Won’t be using again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Longtime TT user - happy customer
on February 6, 2026
Posted by: bonjohn
from Connecticut
I like to use Turbo Tax because the system walks me right through the process so easily. I feel comfortable with it, and I use it every year. The continuous improvements feel seamless and transition smoothly, so any changes don't feel so noticeable (or painful.) I like the encouragement provided along the way, the offers of support, the fact that I have options for help if I need it. I feel safe using the product on my laptop and my phone. I find that my tax forms are accurate and I complete everything very quickly! Thanks for the opportunity to share!
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Past turbo tax user.
on February 6, 2026
Posted by: Chellemybell
from st louis mo
For the last 6 years, I have been using TurboTax to do taxes, and it makes life so much easier.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
highly recommend
on February 6, 2026
Posted by: turbotax626
from Massachusetts
So easy to file taxes on. I use this west every year and it is so easy
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com