Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,265 Reviews)
Rating breakdown 87,265 reviews
5 Stars
64,828
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,885
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Nice
on February 6, 2026
Posted by: Hoodr
from Avon,In
It was easy with all the helpful guidelines great and helpful
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Why
on February 6, 2026
Posted by: My Fed Return now
from Washington
If I have a simple tax return, as my income implies, why does Intuit recommend that I chose to speak to a tax pro?
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The best
on February 6, 2026
Posted by: Rena alyssa
from Syracuse ny
I love it been used them for years and will keep useing them
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is AWESOME!!
on February 6, 2026
Posted by: malenurse13
from Louisiana
Fast, accurate, I love how it pulls in my info from previous years to compare and to help enter new tax info faster.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
asdfase
on February 6, 2026
Posted by: lkjoiuojn
from TN
Bait and switch. Offer free filing for my situation and then insist I must file using a paid product, when i was perfectly capable of filing a free form on Irs.gov last year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best!
on February 6, 2026
Posted by: Malisear
from Oregon
TurboTax is super easy to use! Thanks TurboTax for another simple year of filing my taxes!
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
too detailed
on February 6, 2026
Posted by: strauch
from Pennsylvania
took too long to complete
make it less detailed
enter information on the forms
make it less detailed
enter information on the forms
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
thank you for your help
on February 6, 2026
Posted by: BethWood
from New York
I encountered a few issues with my tax forms and had asked for an agent to call me back, and he did within the time frame they said I would receive a call, and the agent was very helpful and clear with his answers and helped me finish my return.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com