Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,265 Reviews)
Rating breakdown 87,265 reviews
5 Stars
64,828
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,885
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Missleading
on February 6, 2026
Posted by: wowintuit
from Ohio
They're trying to get as much money off your return as possible. They're the only place that didn't want to deduct services rendered out of my refund, also.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on February 6, 2026
Posted by: songbird56
from 4401 East Le Marche Avenue
Turbo Tax was so easy and eased my concerns immediately. I will continue to use this product for tax season from now on.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product Saved us extra money
on February 6, 2026
Posted by: Jstou22
from Texas, Tx
Having the helpful tips on the side saved us money.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Interface
on February 6, 2026
Posted by: Seano1496
from Florida
Very easy user interface that they have created. Simple, quick, and accurate. Love it.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
ok
on February 6, 2026
Posted by: AASMDS
from 21201 Gunpowder Rd
thanks for your help. but way too expensive for the US
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome first time experience
on February 6, 2026
Posted by: twice baked
from ohio
great first time experience. It was very simple and easy to understand
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on February 6, 2026
Posted by: Susan0811
from Connecticut
Very fast and efficient been using it for years!! Highly recommend!
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on February 6, 2026
Posted by: chardwick
from Georgia
Turbo Tax was very helpful in filing and showing me where to find the information. I did not Speak to a representative.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com