Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,265 Reviews)
Rating breakdown 87,265 reviews
5 Stars
64,828
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,885
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax is a lifesaver
on February 6, 2026
Posted by: TaxLover23
from CA
Have been using TurboTax for years and have never looked back. They make the whole process so easy.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is fantastic!!
on February 6, 2026
Posted by: SandiKaye
from North Carolina
It started out kinda crazy but in the end it turned out pretty good.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
State Filings for 2 States Unclear
on February 6, 2026
Posted by: UCDoc
from NC
Questions for the state filings info was rather confusing. Perhaps, it was due to the need to file part-year residencies in two different states…The wording was unclear. Providing examples would help with completing the income sections.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great
on February 6, 2026
Posted by: Cris1016
from MA
Turbo Tax is great, always used them to do my taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT is good
on February 6, 2026
Posted by: garyandsara
from ny
first time user, very helpful. Only suggestion would be to be able to see completed tax forms along the way more easily, and I was suprised to see the fee for direct deposit at the end
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you Turbo Tax!
on February 6, 2026
Posted by: SheDel
from Tennessee
The process was very easy and I feel confident that Turbo Tax got me the best refund.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Been Using TurboTax For Over A Decade!
on February 6, 2026
Posted by: HoosierJoe
from IN
Always so fast, accurate, and easy! I've been using TurboTax for over a decade!
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax
on February 6, 2026
Posted by: tiff090
from NY
used turbo tax for the first time, was easy and fast
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com