Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,265 Reviews)
Rating breakdown 87,265 reviews
5 Stars
64,828
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,885
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Still using it
on February 6, 2026
Posted by: DeeLay e
from Texas
While the fee has gone up over the last few years, I still enjoy being a turbotax user. I have never had an issue filing with them in the 15+ years I have been using them. Quick, easy and reliable service.
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
And done!
on February 6, 2026
Posted by: Alisha1982_2007
from Idaho
Easy to use and takes the stress out of doing your taxes
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is great & easy
on February 6, 2026
Posted by: Robert1940 and Christine
from Forida, Fl
Did it all on my own with no help from a turbo tax agent
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Excellent
on February 6, 2026
Posted by: gayles2026
from FL
Turbo Tax is easy to use and understand and includes all tax situations I needed, including a bank account in a foreign country.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to Use
on February 6, 2026
Posted by: anonymush
from ID
easy to use, had an issue with initial filing on my side, made it it easy to refile.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love Turbo Tax
on February 6, 2026
Posted by: West2008
from Georgia
It was very easy to do you guys walked me through it
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax worked very well
on February 6, 2026
Posted by: Kqbe112411
from Florida
Working with TurboTax was useful and easy to operate. Will use next year. All the features and guidelines worked with their interface with accuracy.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it!
on February 6, 2026
Posted by: Unknown 9596
from Texas
Turbo tax is very easy to use. I use TurboTax just about every year!
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com