Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,265 Reviews)
Rating breakdown 87,265 reviews
5 Stars
64,828
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,885
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
it was okay
on February 6, 2026
Posted by: papabear18834
from pa
I found it very acceptable and it was very informative very good
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes done right!
on February 6, 2026
Posted by: Peggot it
from Florida
Fairly easy to do! Somethings were not as easy to understand at first but was able to get the jest of what was needed. I have always bought the turbo tax CD this is the first time using from internet. I liked being able to see the forms as I go, couldn't do that here till the end. But otherwise easy to use!
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love the help
on February 6, 2026
Posted by: Bubbaboy01
from Mi
Helped me out much when I was having trouble with my filing
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is always on point
on February 6, 2026
Posted by: MayBoyMike
from Texas
Excellent as always. Keep up the great work everyone.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on February 6, 2026
Posted by: mommy gir
from mo
fast easy to use you can understand step by step and very big to read
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax
on February 6, 2026
Posted by: Duhh423
from Michigan
I hate doing taxes but TurboTax make doing my own easier.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is fantastic!
on February 6, 2026
Posted by: Brianplaystheguitar
from Florida
Super easy to use! I didn't have any problems filing my taxes at all!
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Has a couple of issues, but they are on top of it.
on February 6, 2026
Posted by: SuggIsUp
from TN
UNfortunatly I was locked out of fileing my taxes for a time, that has since been fixed so I give it 3 stars for helping me set everything up, but preventing me from officially filing for just over a week and a half fro when I initially started.
Response from turbotax.intuit.comBy TurboTax Care Team, February 11, 2026
Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.
Written by a customer while visiting turbotax.intuit.com