Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,265 Reviews)
Rating breakdown 87,265 reviews
5 Stars
64,828
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,885
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
ok
on February 6, 2026
Posted by: ml210
from florida
ok i guess - smooth - but got less money than i hoped for
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax was smooth
on February 6, 2026
Posted by: ASM5
from Nebraska
TurboTax was easy to use, and the process was quick.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on February 6, 2026
Posted by: RC1947
from Loganville GA
Very easy to use and accurate-have used for several years and will continue to do so.
I don't like being forced to write a longer review!
I don't like being forced to write a longer review!
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on February 6, 2026
Posted by: MsAngel76
from Texas
First time using it and was very good at guiding me through the steps. Will use again
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbox Tax you can trust
on February 6, 2026
Posted by: Berry720450
from Mississippi
have used Turbo Tax for a number of years...easy filing and quick returns
Response from turbotax.intuit.comBy TurboTax Care Team, February 12, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tool!
on February 6, 2026
Posted by: CCinOR
from Oregon
I appreciated the prompts and follow-up questions. The interface was easy to navigate.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
It's okay
on February 6, 2026
Posted by: galaxygaming
from ohio
convenient, but it's not free to file with turbotax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is Simple to Use
on February 6, 2026
Posted by: MarkW10
from Washington
Great and easy experience! Simple to use since guided throughout the filing process.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com