Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,265 Reviews)
Rating breakdown 87,265 reviews
5 Stars
64,828
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,885
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy to use
on February 6, 2026
Posted by: Jilam
from Nebraska
Very user friendly and the same service you would receive at a tax preparation service only eliminating the middle person. I have used for the last few years and regret not using this all along.
Pros: I bought or sold investments
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo was legit
on February 6, 2026
Posted by: Zach41250377
from Plano, Texas
It was an overall good experience and was easy to put in my info and when my return was first rejected they were right on it to help me fix it
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to navigate!!
on February 6, 2026
Posted by: Kflowers18
from Georgia
Turbotax was so easy to use. I have no experience in taxes and the site helped me navigate doing my taxes very easily. I will definitely be using turbotax from now on!
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax takes the stress out of doing your taxes
on February 6, 2026
Posted by: Jablang
from Florida
Turbo tax is super easy to use and does have answers to little questions, so I still don't have to use the Max addition.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
EASY
on February 6, 2026
Posted by: Ironhead12
from North Carolina
Nothing to say about this subject. nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on February 6, 2026
Posted by: knightginal
from Louisiana
Did not interact with agent
Great online experience
Great online experience
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy to use
on February 6, 2026
Posted by: TayKen
from Ma
easy to use tax site. if i had any question they were there to help answer them.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awesome and easy to navigate!
on February 6, 2026
Posted by: Pao1277
from Texas
It's a very easy to navigate program that answers all questions on the side while still viewing the questions. Highly recommend!
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com