Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,265 Reviews)
Rating breakdown 87,265 reviews
5 Stars
64,828
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,885
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Beginner Friendly!!!
on February 6, 2026
Posted by: Ebrooke
from Alabama
I know absolutely nothing about taxes at all, but turbo-tax made it so easy and understandable!
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is AWESOME
on February 6, 2026
Posted by: Izzy Sunday
from New Jersey
Fast and excellent customer service! I was assisted immediately and my issues were fixed. Thank you
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
amazing
on February 6, 2026
Posted by: triciaw219
from indiana
Doing my taxes on my own only because its faster and easier.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tax Program
on February 6, 2026
Posted by: Nannagirl33
from TX
Very easy to use. Simply follow the instructions and you can always get help if you need it.
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very easy to use
on February 6, 2026
Posted by: reina25
from CT
very easy to use straight forward had no questions
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Amazing
on February 6, 2026
Posted by: TQuinn33
from Illinois
Fast and easy. I got my taxes done in no time. Got back more than I thought
Response from turbotax.intuit.comBy TurboTax, TurboTax Care Team, February 23, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Every year prices go up
on February 6, 2026
Posted by: yoyoyoyoyoyoyoboomboy
from Ca
This was initially made to be free then you guys lobbied the government and now charge more and more. Super cool
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Is Great
on February 6, 2026
Posted by: Wentz89
from Florida
Very Accurate, Helpful Support and Easy to Use Interface
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com