Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,265 Reviews)
Open Ratings Snapshot
Rating breakdown 87,265 reviews
5 Stars
64,828
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,885
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Easy peasy
on February 6, 2026
Posted by: Hooowie
from TN
Went well. Most help topics were easy to interpret and fully explained issues.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy
on February 6, 2026
Posted by: Tabb43
from Fl
Great and easyn gyhvvu I 8ug Dr t hi8jht5h u 7unytui76890
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome
on February 6, 2026
Posted by: Chrischam
from 1325 jerome ave, Apt 4h
Great always use them very easy and straight forward
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 23, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is the best tax program ever!
on February 6, 2026
Posted by: AngelWings67
from Indiana
Very helpful and easy to use. The support is always available very quickly on the side of the page when ever i needed a deeper understanding on a certain topic.
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy
on February 6, 2026
Posted by: Anonymous
from North Carolina
Pretty simple I would recommend this to everyone I know
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
AWESOME
on February 6, 2026
Posted by: TMN12
from LOUISIANA
VERY EASY TO FOLLOW AND UNDERSTAND WITH GUIDED PROMPTS
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 23, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo tax saved me huge
on February 6, 2026
Posted by: Tbone1447
from Wi
Everything went smoother that I thought. Will be back next year.
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Turbo Tax is Awesome
on February 6, 2026
Posted by: Anonymous
from Missouri
It's been okay, thanks. It was a longer process than anticipated, and your fees are crazy. Thanks
Written by a customer while visiting turbotax.intuit.com
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