Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(81,361 Reviews)
Rating breakdown 81,361 reviews
5 Stars
60,985
4 Stars
8,826
3 Stars
3,859
2 Stars
2,400
1 Star
5,291
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo tax great
on February 6, 2026
Posted by: Turbo kayla
from Florida fl
It was great experience, understanding I will be using it again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax is tricking people!
on February 6, 2026
Posted by: Nonickname25u85
from Kentucky
I have always used TurboTax however, this year I was forced to pay to file my taxes which has not happened before. My taxes were very simple and the only other form I had was not listed amongst the reasons for having to pay for my return so I am very unhappy. I feel like because I owed money on my return they took advantage of me and said my taxes were complex so I had to pay them to file them even though all I had was a W-2 and an insurance form.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Like
on February 6, 2026
Posted by: Roman11B
from Al
Easy to understand and the expert explained to me everything I asked.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is okay
on February 6, 2026
Posted by: Deonte24
from Alabama
they took all these random fees for whatever reason it was like $118
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great and reliable
on February 6, 2026
Posted by: speed2000
from CA
it was fast and easy. I forgot i had an account with turbotax and reopened it to do this years taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes completed
on February 6, 2026
Posted by: Corsair2025
from Tennessee
Easy enough for a Senior Citizen to use! Done in less than an hour.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy
on February 6, 2026
Posted by: chicalicia6
from FL
Easy to use but no longer cheap. been using this for years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is WONDERFUL!
on February 6, 2026
Posted by: CyleaJo
from Indiana
Turbo tax is very user friendly and makes its very easy! It is very accurate!
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com