Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,265 Reviews)
Rating breakdown 87,265 reviews
5 Stars
64,828
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,885
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy to use
on February 6, 2026
Posted by: Melbert02
from Texas
TurboTax is fast and easy to use! TurboTax makes it to where anyone can file their taxes with peace of mind eveythhing will be ok!
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and efficient
on February 6, 2026
Posted by: sam8419701
from delaware
Easy to manage filing on my own. Weird to have to pay for the first time but circumstances change.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as can be!
on February 6, 2026
Posted by: Mecheeeee
from Florida
I’ve used turbo tax successfully for more than a decade and never had 1 single issue. Very ease to use, self instructions that guide you through everything.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
IF YOU CAN READ YOU CAN USE THIS PROGRAM.
on February 6, 2026
Posted by: NICKELHORSE
from WISCONSIN
FIRST TIME USER,VERY HAPPY WITH THE PROGRAM,WILL USE AGAIN NEXT YEAR.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy!
on February 6, 2026
Posted by: kesonn
from texas
Very easy for my first time using TT. I will from now on use turbo to do my taxes.
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy to use.
on February 6, 2026
Posted by: DJ 88
from Mississippi
Easy to use. Been using Turbo Tax for many years..
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
LOVE IT & Use Every Year
on February 6, 2026
Posted by: VAFamilyof2
from Virginia
Turbo Tax is so easy to use as it guides you through all steps. I have never had an issue with the accuracy of the software and our returns. It provides helpful features that take you through both the traditional and rare circumstances and also provides background information for explaining the rare circumstances.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Review
on February 6, 2026
Posted by: ReallyStop
from Florida
Took me about an hour to file and this review was very painful to complete
Response from turbotax.intuit.comBy TurboTax Care Team, February 23, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com