Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(81,305 Reviews)
Rating breakdown 81,305 reviews
5 Stars
60,943
4 Stars
8,814
3 Stars
3,859
2 Stars
2,400
1 Star
5,289
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
went ok
on February 6, 2026
Posted by: aray78
from California
went smoothly for the most part, but struggled going back to make changes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax is great!
on February 6, 2026
Posted by: Azrael24
from Hawaii
Fast and easy filing! The Instructions are easy to follow.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick, easy to find different types of tax situati
on February 6, 2026
Posted by: T2bit
from Nevada
Was great information for your questions, teaches you Well.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great
on February 6, 2026
Posted by: Lizzie Poo
from Louisiana, LA
This software was easy to use. Plus I am thrilled that I dont have a fee to prepare my taxes. Other softwares lead you to think that it's free but have to pay $100+ dollars.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is the best
on February 6, 2026
Posted by: JettBee
from Oklahoma
I love using turbotax because they will make you feel at home while filling
Always the best for me to use
Always the best for me to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Just tax prep with kinda high prices!
on February 6, 2026
Posted by: Grakes
from Wisconsin
What an ordeal....first here with TurboTax with setting up my account again...using my laptop AND cell!!! Just a pain THEN it had me go to the IRS website to get last years AGI!!! That was worse!!!! this years taxes took me over TWO HOURS, mostly just to identify myself!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
You scammed me you did not efile
on February 6, 2026
Posted by: Paulhgd DC G n
from Arizona
You scammed me, you did not inform me you could not file my taxes before I bought delux. I would never had bought your service if I would have known that. I want a refund full!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Used to be good
on February 6, 2026
Posted by: angie1112
from Michigan
The process is easy to file on your own but it seems like every year it gets more and more expensive to file. Especially when you’re barely getting anything back.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com