Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,450 Reviews)
Rating breakdown 87,450 reviews
5 Stars
64,941
4 Stars
9,628
3 Stars
4,256
2 Stars
2,724
1 Star
5,901
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Try to get an advance is so pointless
on January 27, 2026
Posted by: noooo00
from Texas
Turbo tax is always easy to use except for this year when it pretty much forced me to create a credit karma checking account so I can try to get a refund advance. Just to learn that I can't even see if I can get the advance or how much to get... So now I have to wait up to 14 business days just to see if I can get any kind of an advance. So stupid, pointless, and confusing for no reason.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is Perfect!
on January 27, 2026
Posted by: LuckyLeap
from MI
Turbotax is fast and easy to use. A kindergarten can file taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Easy to use but be careful with undisclosed fees
on January 27, 2026
Posted by: KV D
from 2413 skyview circle
Its fast and easy, but right at the end despite not picking any of the add ons, I was surprised with additional fees. That was a bit of a let down
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fast and easy
on January 27, 2026
Posted by: Fastas123
from Texas
Fast and Easy Process, anyone can do this, No waiting in long line.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Up-sales very annoying
on January 27, 2026
Posted by: Mark Ze
from North Carolina
It was okay the up-sale every step of the way is quite annoying
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome
on January 27, 2026
Posted by: Pat 78
from OH
Very fast this year. I will be returning next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 27, 2026
Posted by: Anniethisisthelong
from Va
This was great... I've got better things to do than this
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great job long process
on January 27, 2026
Posted by: Becky heart
from TEXAS
I didn't talk to an associates did it myself wasn't hard
Written by a customer while visiting turbotax.intuit.com