Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,267 Reviews)
Rating breakdown 87,267 reviews
5 Stars
64,830
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,885
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo-Tax is a Great Tax Tool
on February 5, 2026
Posted by: catroxyromeo
from california
It was easy to use and very helpful in providing information to explain tax information.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax for the win
on February 5, 2026
Posted by: Cole6988
from Madisonville tn
I've used it for years.It works great for the average everyday blue collar guy
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We’re so glad to have you with us year after year! Thank you for trusting TurboTax--we’re honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on February 5, 2026
Posted by: Gallo99
from 8671 SW Loop 410, #403
Was very helpful especially with the asking questions options and guidance it had for questions you may need help with or not know at all.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy and helpful
on February 5, 2026
Posted by: Wendy0829
from TN
I got expert help through chat and it was great. I shared my screen and she took me right to what I was looking for.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're so pleased to hear that your experience with our support team was a positive one. Thank you for your kind words and for choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax return
on February 5, 2026
Posted by: Mhwillson101103
from Pennsylvania
It was a good experience, I use TurboTax every year.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We’re so glad to have you with us year after year! Thank you for trusting TurboTax--we’re honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you turbo tax
on February 5, 2026
Posted by: kristin1969
from CT
Easy to navagate throught the platform. Expert tips along the way. Some fees that I didnt agree with but my taxes are done for $88
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we’re constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on February 5, 2026
Posted by: Cm1hedge2
from Arizona
Turbo tax online is easy to use. They guide you through various forms you may have.. If you have filed in the past, they can transfer most of your information to the current tax year. Their program is very accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Personable
on February 5, 2026
Posted by: 007BOO
from Minnesota
It was wonderful. It felt like the assistant was right next to me.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 10, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com