Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(81,154 Reviews)
Rating breakdown 81,154 reviews
5 Stars
60,833
4 Stars
8,793
3 Stars
3,851
2 Stars
2,393
1 Star
5,284
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
TurboTax is a ripoff!
on January 29, 2026
Posted by: Jennissickofthegovernment
from Ohio
WAY TOO EXPENSIVE TO DO MY OWN TAXES!!! I will not be using Turbo Tax next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
It was mediocre.
on January 29, 2026
Posted by: Okay1243
from Florida
My phone call was done very poorly(expert phone call) and I still had to pay out of pocket for it. But personally the rest of the process was smooth going.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turn turbo tax is best
on January 29, 2026
Posted by: Jungle116
from Georgia
turbotaxes is one of the best sites to do taxes I recommend it to anyone
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is amazing, they helped me with a lot
on January 29, 2026
Posted by: Steph1467
from Illinois
I didn’t have to engage with a worker but everything was done with accuracy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Unpleasant experience
on January 29, 2026
Posted by: Jbo373
from Pittsburgh, PA
I have a very easy federal tax return and turbo tax makes it very hard. I receive social security and pension that all. I’ll probably file next year the old fashion way. Thanks for making this very unpleasant
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
The really stear you away from the free side.
on January 29, 2026
Posted by: Nosoup4Jared
from TN
The system is great for filing your taxes but they hide and push you away from the free filing. That is sneaky and they have got in trouble for that before.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Normally AWESOME, not this time
on January 29, 2026
Posted by: Gingeringer
from WA
The App kept closing on me and I had to keep redoing my info. During my time doing my taxes it offered me the deluxe version for $0 and in the end had to pay $49
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
RO
on January 29, 2026
Posted by: PITFA
from Idaho
Nice discount but charge to deposit into my checking? Lame
Written by a customer while visiting turbotax.intuit.com