Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,268 Reviews)
Rating breakdown 87,268 reviews
5 Stars
64,831
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,885
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Normally AWESOME, not this time
on January 29, 2026
Posted by: Gingeringer
from WA
The App kept closing on me and I had to keep redoing my info. During my time doing my taxes it offered me the deluxe version for $0 and in the end had to pay $49
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
RO
on January 29, 2026
Posted by: PITFA
from Idaho
Nice discount but charge to deposit into my checking? Lame
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product
on January 29, 2026
Posted by: Neally2
from Texas
Easy and quick way to do taxes. I like the way my W-2 were already in the system.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 29, 2026
Posted by: Gotham Tree
from North Carolina
Turbo Tax is great Service to useffgggggggggggghhhggggggggghhhhggg
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for filing with TurboTax! Your feedback helps us grow, and we're excited to keep making your experience better every year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax 2024
on January 29, 2026
Posted by: Bill2500hd
from Florida
It was great. Very easy and simple to use. All you have to do is follow directions answer the questions appropriately and it takes you all the way through the city end.
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wonderful
on January 29, 2026
Posted by: Keenie1
from Pennsylvania
So much help👍I tell all my friends to go with turbotax
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We appreciate you filing with TurboTax. Your feedback is important to us and will be carefully considered as we work to enhance our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
nice
on January 29, 2026
Posted by: tns1998
from MA
good way to file, super easy, just a good amount of fees
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes it easy!
on January 29, 2026
Posted by: HolyProverb
from Indiana/Texas
Fast and easy process! Got the most we could and found my files so I didn't have to enter all the details myself.
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 2, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com