Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,268 Reviews)
Rating breakdown 87,268 reviews
5 Stars
64,831
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,885
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great and easy to use
on January 29, 2026
Posted by: Opal12
from Tennessee
Filed simple 1040. Great and easy to use. The step by step prompts make it super easy.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
new customer, family recommendation
on January 29, 2026
Posted by: monphil17
from TX
My oldest son has used this service for several years, and been really satisfied. i tried a couple other brands, and wanted to change it up this year. this process was easy, and quick, but we dont have alot of tax stuff to file, so thats nice, too
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax
on January 29, 2026
Posted by: Chrisvdemers
from Nh
Easy to navigate. Covers all the topics so so glad it is free
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We're happy to hear that you were satisfied with your filing experience! We're grateful to have you with us and look forward to helping again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is the GOAT
on January 29, 2026
Posted by: Shayla t
from Georgia
Everything has been great! I am always going to file w turbo tax
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very easy
on January 29, 2026
Posted by: jal350
from fl
it was very easy to use and fast. i use it every year
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
its ok
on January 29, 2026
Posted by: qwert12
from connecticut
the experience was ok, it was easily navigated and manageable
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Great!
on January 29, 2026
Posted by: TBMay
from Crestview, FL
Easy and quick! It is very user friendly and easy import options!
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is a gods send
on January 29, 2026
Posted by: Sweetway
from Va
Thay are great step by step real easy to use dont make ya feel like your stupid would recommend to everyone
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com