Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,268 Reviews)
Rating breakdown 87,268 reviews
5 Stars
64,831
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,885
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
I love it
on January 29, 2026
Posted by: Raymonddamion12
from Katy, tx
Very easy and very orientated, great guidance....very easy to file was there any assistance .
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Too expensive
on January 29, 2026
Posted by: Too expensive 16985
from utah
Too expensive
Too expensive
Too expensive
Too expensive
Too expensive
Too expensive
Too expensive
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome.
on January 29, 2026
Posted by: Brie19
from ohio
very quick, easy, and efficient. I love doing them every year.
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I was actually able to file by myself
on January 29, 2026
Posted by: K80Barc
from WV
Turbo tax was rather easy to figure out. I had tried a few other tax places and just couldn’t figure it out. Not only was it rather straightforward I also got a very nice return.
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thanks for sharing your great review with us! We're so glad that TurboTax was able to help you get a refund that you're happy with, and we look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Service!
on January 29, 2026
Posted by: Caligamermom79
from California
I do my own taxes and this makes it easy. A+ I recommend.
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax reliable
on January 29, 2026
Posted by: 5678a4
from Indiana
No thanks I don't want to do this so let me out now please
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Awesome
on January 29, 2026
Posted by: Mel420420
from Wv
It was very easy to use. I have used it for multiple years. And I would recommend to new users.
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great
on January 29, 2026
Posted by: mack2422
from south carolina
Been using the last couple years. Everything is straightforward and easy to understand
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com