Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,268 Reviews)
Rating breakdown 87,268 reviews
5 Stars
64,831
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,885
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TURBOTAX IS THE BEST!
on January 29, 2026
Posted by: PattyV2026
from MENTONE, CA
Have been using TurboTax for over 15 years! Absolutely love the fast and super easy process!
Pros: I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product and simple to use!
on January 29, 2026
Posted by: Ronniehoe57
from Texas
I've used Turbo Tax in previous years, and used another company last year, It was a horrible experience! Nicer to be back!
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for sharing your review with us! We're excited to have you on board and look forward to helping you year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is cool
on January 29, 2026
Posted by: Sheen bean
from Iowa
It was fast and quite easy very easy detailed very direct
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax was easy
on January 29, 2026
Posted by: tunamac
from ms.
nice and easy. understandable used it in other years
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I use Turbo tax every year to file
on January 29, 2026
Posted by: Veronicajean62
from AZ
Turbo Tax never fails me I use it every year to file
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is great
on January 29, 2026
Posted by: Big Lou 12
from Oregon
I have used this service several times and never had any issues
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Fantastic
on January 29, 2026
Posted by: Mama TTown
from NV
Fantastic couldn't make it any easier thank you for your help
Response from turbotax.intuit.comBy TurboTax Care Team, February 3, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Too expensive for Seniors
on January 29, 2026
Posted by: Cost for Seniors
from New York, NY
Because I had one 1099-MISC I couldn't use your free Turbo Tax to file my return. Instead, I had to pay over $95 to complete my return which was more than 75% of my refund. My wife and I are senior citizens trying to live on our Social Security.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com