Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,268 Reviews)
Rating breakdown 87,268 reviews
5 Stars
64,831
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,885
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Extremely easy to do
on January 29, 2026
Posted by: Brandon0208
from Saint Paul, MN
This was my first time, filing taxes in general and doing it with TurboTax has been extremely easy
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Easy
on January 29, 2026
Posted by: Lauren822
from Florida
Fast and easy, helps you step by step. No issues at all.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax Fees Took all my return
on January 29, 2026
Posted by: this is bollocks
from ga
silly fees wrecked my returns this year not happy at all
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I will always use Turbotax !!
on January 29, 2026
Posted by: Ariilou
from California
I love turbo tax they make it so easy to to my taxes and do so with such accuracy! I have used other companies for taxes and super expensive and not much refund back. Turbo tax gets me the best refund every time!
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We loved reading your review, and appreciate your feedback! We're thrilled that we could help make tax time a little more rewarding for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is so convenient
on January 29, 2026
Posted by: Cimone1
from cincinnati,oh
I use turbo tax every year! Thank you for making this process quick and easy
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very easy to navigate
on January 29, 2026
Posted by: amberstrass
from Florida
Very easy to navigate. I have used turbo tax for years.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 29, 2026
Posted by: hfdhl
from missouri, MO
I have used turbo tax for over 10 years and it never disappoints!
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
It’s fine I guess
on January 29, 2026
Posted by: Neveragain6080
from FL
A good helper with filing. But I was forced to upgrade to the Deluxe in order finalize filing my taxes and had to pay $40 something for it. Kind of ridiculous especially since a lot of us are struggling and can use everything we can get
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com