Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,268 Reviews)
Rating breakdown 87,268 reviews
5 Stars
64,831
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,885
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
use turbo tax every year
on January 29, 2026
Posted by: twig02
from indiana
use turbo tax every year. thank you for your product.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo tax is helpful
on January 29, 2026
Posted by: Tabatha36
from Washington
I use it every year it’s helpful it’s easy to use I can look back and see past returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 29, 2026
Posted by: Nope1315
from Texas
It was easy to use. Any questions I had you were able to answer easily.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Usage
on January 29, 2026
Posted by: ZH95
from Colorado
Was super easy and quick to complete, will use again next year!
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Long
on January 29, 2026
Posted by: Deborah Burton
from Florida
It took a long time but I think finally done. I had to get up and find my last years return. Frustrating but I found the information
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax great service for reasonable prices
on January 29, 2026
Posted by: Cabo310
from California
I’ve been doing my own taxes for the last decade. I’ve always used TurboTax and thank God have never had a problem. Excellent tool for filing your own taxes thank you, TurboTax.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great work Turbo Tax
on January 29, 2026
Posted by: Cosmos52
from 5540 Nw Cr 270
Well Done turbo tax. Highly recommended accurate and user friendly
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
it's aight
on January 29, 2026
Posted by: bloop13
from texas
Sometimes it does feel like i'm going in a circle and i have only used turbo tax and it acts like it dosent have my previous information.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.
Written by a customer while visiting turbotax.intuit.com