Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,268 Reviews)
Rating breakdown 87,268 reviews
5 Stars
64,831
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,885
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Easy to use
on January 29, 2026
Posted by: dmhogg64
from Florida
Easy to use for someone who is unfamiliar with tax software
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Is Great
on January 29, 2026
Posted by: jr15555
from illinois
Overall very easy program to use for self-preparers.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
fast and great
on January 29, 2026
Posted by: ma45
from TN
it was fast an ease and there were no issues at all
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Ugh
on January 29, 2026
Posted by: AverageKale
from USA
Nothing is free. Extra fees all added now. Used to love the ease of turbo tax now it just seems all advertisy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very very worth it.. Just Say YES!!!
on January 29, 2026
Posted by: Shy2785
from New York
I love this app specifically love that it lets you pay from your taxes if you don't have to pay in. I use this app every year refer people to this app all the time I feel like this gets a 5 out of 5 and walks you through every step if you don't have an itemized return that is I don't know how it is on the other side of things or you know people with money but I love this app it's easy to use and it gives you the exact amounts and prices and it's very very compatible with Credit Karma and that's options are easy to use. I've been able to use every one of the review topics so far except for interface which I'm sure they are worthy of I just don't know the meaning of it LOL good job TurboTax you get five out of five stars if I could give you a million stars I would very very very user friendly.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on January 29, 2026
Posted by: T806
from TX
Easy to use and great guidance. Will use again in the future
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 29, 2026
Posted by: Rdbruce498
from FL
Easy to usennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 29, 2026
Posted by: Nancypants63
from South Dakota
I love that it’s quick and efficient!!!!!!!!!!!!!!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com