Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,268 Reviews)
Rating breakdown 87,268 reviews
5 Stars
64,831
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,885
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
TurboTax makes everything quick and efficient!
on January 29, 2026
Posted by: VietLeNola
from Metairie, LA
Love it! TurboTax is the best!!!! Woohoo!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Great Service, But the Nickle & Diming is Real
on January 29, 2026
Posted by: Tee3623
from SC
Just wish it didn't have to charge you just to deposit YOUR money into YOUR account. I appreciate the KreditKarma account option, but when paying bills I'm not certain if that can be used with all creditors.
Pros: My employment status changed this year, I moved, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great!
on January 29, 2026
Posted by: Yul1025
from Texas
TurboTax made it very easy to my taxes alone and they answered any questions that I had. I definitely recommend going through them to file your taxes!
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy and fast
on January 29, 2026
Posted by: earl4321
from Va
Excellent interface. Easy and fast! I have always had a great experience when I file with TurboTax.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is self explanatory and I love using it.
on January 29, 2026
Posted by: Ivy92
from Utah
Turbo tax has been such an easy way for me to file my taxes and I love using them.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on January 29, 2026
Posted by: Heather4323
from MS
Turbo tax was nothing short of amazing and so easy to use!
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Liars
on January 29, 2026
Posted by: Gone150104857
from Nebraska
Awful awful experience. Told it would only cost $40 then at the end of an hour if paperwork i got jewed by this truely awful site and they charged me $130.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is fast
on January 29, 2026
Posted by: JOJO1671
from az
VERY EASY DO IT . they will you step by step to help you out .
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com