Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,268 Reviews)
Rating breakdown 87,268 reviews
5 Stars
64,831
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,885
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Upset with price increase
on January 29, 2026
Posted by: Anonymous
from California
Upset at how much the price has gone up for just the standard/base product and now charging to pay with my refund is ridiculous. If prices keep going up not sure if I'll come back to TurboTax.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on January 29, 2026
Posted by: satisfied 22222
from michigan
easy to use fast have taught other family members to use or i do
help them do theirs
help them do theirs
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Awesome!
on January 29, 2026
Posted by: QueT 2
from Texas
Awesome job thank you very much. I will use you again in the future.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
Thanks for choosing TurboTax! We truly value your feedback and will use it to help make our service even better for you and others.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
This was easy to use
on January 29, 2026
Posted by: Rebeckkyyy_27
from woodlynne, NJ
It pretty easy to use. Would recommend anyone to use turbotax
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 29, 2026
Posted by: Ethereumx
from Texas
Thanks with quick access and success . TurboTax is there for me every year!!
Pros: I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax for another year
on January 29, 2026
Posted by: RachKGarr
from Missouri
Quick and easy every year. Expert advice if I need it too.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Review
on January 29, 2026
Posted by: PinkDaisy42
from TN
Not very user friendly, not user friendly, could be easier to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Convenient
on January 29, 2026
Posted by: Jay0liver
from ILL
Quck and easy , very convenient and fairly priced , I really enjoyed it .
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
Thank you for sharing your feedback with us! We work hard to keep our costs reasonable while delivering a top-notch experience, and we're thrilled it made a difference for you.
Written by a customer while visiting turbotax.intuit.com