Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,268 Reviews)
Rating breakdown 87,268 reviews
5 Stars
64,831
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,885
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
They’re great
on January 29, 2026
Posted by: Dee34646
from Az
Like it just don’t like the tricky upselling that happens
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Yet Detailed
on January 29, 2026
Posted by: Sarah0402
from Monroe, GA
Very easy to navigate yet detailed enough for me to feel like I am getting the maximum benefit!
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple and Easy
on January 29, 2026
Posted by: Desert Flower
from Texas
I appreciate the guidance provided on this website, to ensure my information is accurate and to make sure the whole process is completed correctly.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax review
on January 29, 2026
Posted by: Brian E W
from California
Straight forward and simple. Good tools to work with and all sections were explained thoroughly. The only thing I can do without is the upsell to certain features, but not a dealbreaker by any means.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy and User Friendly
on January 29, 2026
Posted by: KTGlea
from New York
This is my first time filing my own taxes. We used to always use a CPA. Turbo tax is way easy and it's helpful to have someone there to help along the way if you need it.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
Thanks for choosing TurboTax this year! We know switching services is a big decision, and we're honored you picked us. We look forward to helping you again next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tool for the Clueless
on January 29, 2026
Posted by: Fishing dude
from Texas
This allows me to start my return and as the documents come in, I can add them, instead of having to wait and add them in and they offer a way for you to get the information from the source. And by using this product, I get assistance with my information and the explanations are great. If you take your time and read the information this helps you learn.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good so far
on January 29, 2026
Posted by: bucweiser
from TN
Easy and fast! Quick for revisions. Great product!
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!
on January 29, 2026
Posted by: Marie1908
from Mount Olive, Alabama
I have been using Turbo Tax for a couple of years now to complete my taxes. It's easy to navigate and is accurate.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com