Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,268 Reviews)
Rating breakdown 87,268 reviews
5 Stars
64,831
4 Stars
9,597
3 Stars
4,247
2 Stars
2,708
1 Star
5,885
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on January 29, 2026
Posted by: SandyJ215
from Ohio
Quick and easy to use highly recommend very affordable
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
Thank you for your feedback! We're glad our fees met your expectations, and we'll keep working to offer the best value possible.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 29, 2026
Posted by: 1187300j
from Texas
Great job on this program, I use turbo tax every year
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Reliable Tax Website!
on January 29, 2026
Posted by: CNHarris65
from Mangham, LA
We have used TurboTax for 8 years. We love the ease, guidance and accuracy of the software. It helps answer any questions we have along the way, if we are unsure of something. I would recommend this tax preparation site to anyone who doesn't want to pay all the extra fees of having a person doing them.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super easy
on January 29, 2026
Posted by: Mama Ang
from AL
Super easy. Guidance and answers the questions. Upfront and clear about cost
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use.
on January 29, 2026
Posted by: Pamla0524
from Indiana
I use Turbo Tax every year. It is so easy to understand an process.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Never have issues with TurboTax
on January 29, 2026
Posted by: Bubbles1234567
from Tennessee
TurboTax I have been using it since 2013. I have no issues.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome platform and helpful
on January 29, 2026
Posted by: Amac22col
from NY
Great experience, it’s my first time using TurboTax but it explains everything to help us and understand better about our tax return!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is so easy!
on January 29, 2026
Posted by: sinbinrugby12
from NV
TurboTax is safe, easy, and reliable. I recommended this to others, and you will not be disappointed!
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com