Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4 out of 5
4.4
(87,272 Reviews)
Open Ratings Snapshot
Rating breakdown 87,272 reviews
5 Stars
64,831
4 Stars
9,598
3 Stars
4,247
2 Stars
2,710
1 Star
5,886
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Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5 out of 5
5
Earliest Filing Ever!
on January 29, 2026
Posted by: UPRyan
from Michigan
Turbo Tax worked great and I filed my taxes earlier than I've ever done before. The guidance was really clear and easy to understand. I've been using Turbo Tax for at least 5 years now and it gets easier every year.
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 5, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Fast and easy
on January 29, 2026
Posted by: Sqdnldr
from Massachusetts
My experience was quick and informative. Many processes were quick without much hassle
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 5, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Great
on January 29, 2026
Posted by: Teppo
from Missouri
It was an easy process doing the taxes. Didn't take long to completely finish our 2025 taxes.
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 5, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Took to much form someone only get600
on January 29, 2026
Posted by: Queen766544
from Ohio
Took to much from my check to file.............
.......
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
👍🏽
on January 29, 2026
Posted by: Shan 76
from NC
Good learning experiences and nice and friendly easy ways to do your taxes ! 👍🏽
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TurboTax is Wonderful!!!
on January 29, 2026
Posted by: Jmill9871
from Illinois
Product is easy to use, stores past information, auto fills in past information
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 5, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Awesome
on January 29, 2026
Posted by: Hulll
from Nebraska
Good experience. Price could be cheaper and less required questions to answer
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 5, 2026
Thank you for your feedback. We're glad that you had a good experience with TurboTax! We understand that pricing is a concern, and we're always working to ensure that the value of our service exceeds your expectations.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
turbotax is fast
on January 29, 2026
Posted by: dn1369
from in
turbotax was fast and easy. the only thing i wish was better is the fees
Response from turbotax.intuit.comBy TurboTax Care TeamFebruary 5, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
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