Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,272 Reviews)
Rating breakdown 87,272 reviews
5 Stars
64,831
4 Stars
9,598
3 Stars
4,247
2 Stars
2,710
1 Star
5,886
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Too Expensive.
on January 29, 2026
Posted by: Jesi B
from 318 East 4th Street
This was very expensive in the long run. I have %20 off from my bank to use turbo tax and it has not been applied. Not happy with price !!!
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax made things easier!
on January 29, 2026
Posted by: gv50
from chicago, il
it was easy to use and understand. turbo tax is awesome
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo tax is awesome
on January 29, 2026
Posted by: zyandlaylamom
from richmond,va
everything was awesome i recommend using this system again
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Baby Boomer Approved
on January 29, 2026
Posted by: Mora4530
from Florida
Easy to follow prompts specially for Baby Boomers.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very thorough and accurate
on January 29, 2026
Posted by: DCals3
from NC
Very helpful and thorough while Reviewing information. He answered all my questions in each category.👍😊
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
It's great to know our tax experts were able to support you through the tax-filing process this year! Thank you for trusting TurboTax with your filing experience.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 29, 2026
Posted by: Dallasgwuap
from Texas
Great tax service to use really guide you thru the process
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
very disappointed
on January 29, 2026
Posted by: grimminion
from Illinois
ive used turbo tax for 7 years to file my taxes and this year they refused to use my refund to pay for my filing fees
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
To many fees
on January 29, 2026
Posted by: stephmcl
from Ohio
FAR to many fees. I will be using someone else next year this is insane.
Written by a customer while visiting turbotax.intuit.com