Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(81,039 Reviews)
Rating breakdown 81,039 reviews
5 Stars
60,765
4 Stars
8,778
3 Stars
3,839
2 Stars
2,387
1 Star
5,270
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
3
Turbo Tax representatives are RUDE
on January 29, 2026
Posted by: RUDE Representative
from Georgia
I submitted my taxes without being told that I needed a 1095A form so they were rejected. I paid to talk to someone named Jada after waiting 30 min. for a call. She was rude and spoke down to me and was not at all helpful. I then resubmitted my taxes today and had to pay again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxesss
on January 29, 2026
Posted by: Chardonnay24
from Texas
Turbo Tax just needs to work on better explaining certain tax breaks and what things mean.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on January 29, 2026
Posted by: SHIPQB18
from Virginia
Good product to use. I will continue to use Turbo tax in the future
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Tax Preparation on the Market!
on January 29, 2026
Posted by: Mark380andKay
from Pennsylvannia
Without question, Turbo Tax Online is the best, easiest to use and most thorough Tax preparation software available on the market. Even for a non-accountant, carefully preparing an accurate tax return becomes straightforward and stress-free. Turbo Tax also does a terrific job to ensure that you get your maximum return possible. Five Stars! Highly recommend!
Pros: I moved, I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax!
on January 29, 2026
Posted by: jmangold39
from KS
Been using for years! Fast and easy to follow! 100% recommend!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience
on January 29, 2026
Posted by: April 1969
from FL
Easy to use. Walks you through the entire process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Easy
on January 29, 2026
Posted by: TimB420
from PA
Fast and Easy to use. Remembers everything from previous years and even imports my w2
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
was good
on January 29, 2026
Posted by: mims64
from ohio
showed to be $88 but charged me $12,8 wasnt able to back and check.
Written by a customer while visiting turbotax.intuit.com