Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,273 Reviews)
Rating breakdown 87,273 reviews
5 Stars
64,832
4 Stars
9,598
3 Stars
4,247
2 Stars
2,710
1 Star
5,886
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Great
on January 29, 2026
Posted by: Martha03161970
from Ky
Was very fast and very easy .took 30 minutes to finish
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Proces
on January 29, 2026
Posted by: Kristen 25
from colorado
Turbo tax is easy to use and i love that i can upload all of my documents
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbotax is reliable
on January 29, 2026
Posted by: Quinnta
from illinois
it was very quick convenient and easy going. Turbotax has been my go to since 2017
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome!
on January 29, 2026
Posted by: NevcoMike
from Illinois
It was very easy and intuitive. I would recommend it to anyone.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax was simple!
on January 29, 2026
Posted by: Eli Vigna
from Washington
Turbo tax was easy to use and helpful. Guidance was applied through the system and it was easy!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Bullied in FL
on January 29, 2026
Posted by: Millie2026
from FL
I felt bullied into purchasing a product I didn’t want
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great service
on January 29, 2026
Posted by: Shannon78787878
from arizona
The only thing i did not like was that i checked the trump account box and couldnt go back to uncheck it - tried -
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We appreciate your rating and your candid feedback. It's important to us to hear both what's working and what needs improvement, so that we can continue working on providing the best services to our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to understand
on January 29, 2026
Posted by: Kimmie2026
from North Carolina
Easy to use...very understandable and easy to nagivigate
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com