Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,273 Reviews)
Rating breakdown 87,273 reviews
5 Stars
64,832
4 Stars
9,598
3 Stars
4,247
2 Stars
2,710
1 Star
5,886
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Awesome
on January 29, 2026
Posted by: Katt973
from Newark,NJ
Your live expert was wonderful Andhra very helpful
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We're grateful for your feedback, and pleased that your experience with our tax team was a positive one. Thank you for allowing us to assist you during this tax-filing season.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax issues
on January 29, 2026
Posted by: Ellen621
from FL
I wanted to file for free however I had no choice but to upgrade because there wasn't option to not upgrade.
I also didn't want to pay to get my refund 5 days early but I couldn't continue without agreeing.
I also didn't want to pay to get my refund 5 days early but I couldn't continue without agreeing.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We really appreciate your positive review and honest feedback. While we're glad our service met your expectations, we understand your concerns about the cost. Your input helps us continue improving and finding ways to offer even more value.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax Easy
on January 29, 2026
Posted by: Amy582026
from ME
Easy to use and understand for doing taxes myself.
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 29, 2026
Posted by: Hootie6969
from Illinoiz
Just easy use so very much like TurboTax will use agian
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
it was great
on January 29, 2026
Posted by: gsmith1122
from alabama
it was just what I needed. it was easy to navigate
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turbo was great
on January 29, 2026
Posted by: saybo1984
from louisiana
turbo is great for me and my family . will def do turbo tax again
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great
on January 29, 2026
Posted by: Rajhane
from 5001 M L KING AVE
I like the way that they walk me through. I feel like it's giving me the accuracy I need and the guidance that I need. Thank you so much
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing
on January 29, 2026
Posted by: Mass17
from Florida
Everything is very easy to us when doing taxes. Thank you.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 4, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com