Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,274 Reviews)
Rating breakdown 87,274 reviews
5 Stars
64,832
4 Stars
9,598
3 Stars
4,248
2 Stars
2,710
1 Star
5,886
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Best Tax Preparation on the Market!
on January 29, 2026
Posted by: Mark380andKay
from Pennsylvannia
Without question, Turbo Tax Online is the best, easiest to use and most thorough Tax preparation software available on the market. Even for a non-accountant, carefully preparing an accurate tax return becomes straightforward and stress-free. Turbo Tax also does a terrific job to ensure that you get your maximum return possible. Five Stars! Highly recommend!
Pros: I moved, I had a baby
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax!
on January 29, 2026
Posted by: jmangold39
from KS
Been using for years! Fast and easy to follow! 100% recommend!
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience
on January 29, 2026
Posted by: April 1969
from FL
Easy to use. Walks you through the entire process.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast and Easy
on January 29, 2026
Posted by: TimB420
from PA
Fast and Easy to use. Remembers everything from previous years and even imports my w2
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
was good
on January 29, 2026
Posted by: mims64
from ohio
showed to be $88 but charged me $12,8 wasnt able to back and check.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thanks for your feedback, and for choosing TurboTax to help with filing your taxes! We're pleased to hear that you had a good experience. We understand your concerns about the cost, and want you to know that we're constantly working to ensure our pricing reflects the value and support we aim to deliver.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax and good to use if filing youself
on January 29, 2026
Posted by: turbo1233
from Columbia, South Carolina
My experience with turbo tax is great. Filing myself was easy and smooth. I had any question, i can ask and a side bar appeared with suggestions
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy
on January 29, 2026
Posted by: dcports
from VA
Easy to navigate, didn't take very long. Will use this in the future.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Taxes are complete.
on January 29, 2026
Posted by: Jimmyj63
from NY
Ended up with hidden fees, just wanted to get it over with.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com