Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,274 Reviews)
Rating breakdown 87,274 reviews
5 Stars
64,832
4 Stars
9,598
3 Stars
4,248
2 Stars
2,710
1 Star
5,886
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
My Go To at Tax Time Every Year!
on January 29, 2026
Posted by: OLDLD
from Georgia
I have been filing with TurboTax for more than 10 years now. Most years my returns are pretty standard, but sometimes I have an unusual income/expense and TurboTax guides me through it without any problems. I have never had any issues with the IRS on my returns due to the accuracy and always receive my refund in a timely manner. It is also nice that the site works well on any operating system and keeps you apprised of your potential return/payment.
Pros: My employment status changed this year, I bought or sold investments
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
awesome!!
on January 29, 2026
Posted by: albert9201
from pa
ive been using turbotax now from when the first year i stared filing taxes. great to do on here and never any issues
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on January 29, 2026
Posted by: Great job 2025
from Indianapolis Indiana
Great experience, great job easy and accurate. Use this every year
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax is super great! :) :) :) :) :) :) : ) )
on January 29, 2026
Posted by: NotSuperOverJoyedDude
from Oreogn
You made me pay $88 to receive my own money and called it a discount.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience
on January 29, 2026
Posted by: JustAnotherTaxpaper
from Philadelphia PA
Always an exceptionally easy experience. Well done!
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very user friendly
on January 29, 2026
Posted by: Antonia25
from Florida
very user friendly. Quick filing and fast filing.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so pleased that the ease of use of our service stood out to you. Thank you for filing with TurboTax, and we will be sure to use your feedback to help make the filing experience even easier in the future.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Reliable Service
on January 29, 2026
Posted by: Chillon11
from Tennessee
I've used turbotax every year since I started filing taxes (over a decade ago). It makes the process so easy and answers my questions before I have them.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 29, 2026
Posted by: A2026
from Louisiana
I loved it great job turbo can’t wait to use you guys again
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for filing with TurboTax! We appreciate your review, and will be sure to use your feedback as we continuously improve our services.
Written by a customer while visiting turbotax.intuit.com