Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,274 Reviews)
Rating breakdown 87,274 reviews
5 Stars
64,832
4 Stars
9,598
3 Stars
4,248
2 Stars
2,710
1 Star
5,886
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
4
Yes its great
on January 29, 2026
Posted by: 1Shyanna1
from Oregon
I love to do this every year and so convenient to take the $out of my refund!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We appreciate the time that you took to share your experience with us! Thank you for choosing TurboTax to be your trusted partner in filing your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Enh
on January 29, 2026
Posted by: Sparky17
from North carolina
The final steps are annoying and the fee to get direct deposit is rude
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT
on January 29, 2026
Posted by: NJoy10
from California
EASY AND SIMPLE!!! comfort of your own home and everything is simplified
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I ENJOYED FILING WITH TURBO TAX
on January 29, 2026
Posted by: EveDAdope1
from FLORIDA
it was fast and easy. THE QUESTIONS ASKED WERE VERY EASY TO FIN.
THEY WALK YOU THROUGH EVERYTHING
THEY WALK YOU THROUGH EVERYTHING
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is quick and easy to navigate!
on January 29, 2026
Posted by: CMOtineru
from California
I always use Turbo Tax. It's very easy to navigate and if I run into any issues there are knowledgeable people ready to help. I've used Turbo Tax for more than 5 years.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on January 29, 2026
Posted by: Crystald80
from Al
It was great! Super easy to use. Very helpful. Helped get extra deductions!
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Love turbo tax
on January 29, 2026
Posted by: Rubes1995
from Dallas, Tx
I’ve used this service for years. It’s affordable and user friendly.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
love it
on January 29, 2026
Posted by: gnarly99
from wisconsin
I've been using turbotax for years and I have never had a problem.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're so glad to have you with us year after year! Thank you for trusting TurboTax--we're honored to be your go-to for filing.
Written by a customer while visiting turbotax.intuit.com