Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,274 Reviews)
Rating breakdown 87,274 reviews
5 Stars
64,832
4 Stars
9,598
3 Stars
4,248
2 Stars
2,710
1 Star
5,886
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Turbo Tax is Awesome
on January 29, 2026
Posted by: Aimz nokaoi
from Hawaii
easy to use and ask all the questions I need to know
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Great!!
on January 28, 2026
Posted by: Pamie60
from Alabama
Turbo filing was fast and easy, I didn't need any help from the representative and the side note was a big help.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBOTAX IS AWESOME
on January 29, 2026
Posted by: TAYTAY3424
from ANCHORAGE AK
TURBOTAX IS VERY HELPFUL AND THE PROCESS WAS VERY EASY AND ACCURATE
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Trying to trick you into paying more at every turn
on January 29, 2026
Posted by: leelouleeeeee
from fl
I do not like having to continually deny the extra services, and the end when it says deposit into credit karma account for free or direct deposit for a $35 fee to get it earlier, are the only options unless you click the fine print under the options to get more. This is absolutely deceptive and set up for people to mistakenly assume there is a $35 fee for direct deposit now as I almost did. I have to activity try not to be tricked into paying for more services than I want, and it makes me want to use another program next time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is easy and amazing
on January 29, 2026
Posted by: Lulu 2121
from Texas
I love the ease of walking through my returnnand other aspects.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax good
on January 29, 2026
Posted by: Na yes
from pa
Turbo tax was good it was accuracy eass to follow instruction.
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax a
on January 29, 2026
Posted by: E3456
from Utah
I recommend turbo tax they have good features and good accuracy. They also make sure you have all the guidance you need to be interface
Response from turbotax.intuit.comBy TurboTax Care Team, February 5, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Price gouging
on January 29, 2026
Posted by: muff13456
from florida
Absolutely insane how this program nickels and dime you out of nearly 200 dollars. I will never use turbo tax again!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com