Customer reviews from turbotax.intuit.com
TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(87,274 Reviews)
Rating breakdown 87,274 reviews
5 Stars
64,832
4 Stars
9,598
3 Stars
4,248
2 Stars
2,710
1 Star
5,886
Customer Reviews for TurboTax - Online 2025 - Individuals & Homeowners - Federal Tax Return - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
2
Too expensive
on January 28, 2026
Posted by: Dawn666
from Florida
Nickel and dimes so very much that I thought I was all good with choosing free, but it wound up being over $100….and this wasn’t a hard to do tax form. Very simple and straightforward. I’m going to do something different next year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on January 28, 2026
Posted by: Enigma10
from TX
I got the help and also finished the tax return easily
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2026
We appreciate your feedback and are glad to hear that the interface helped make your filing experience more comfortable. Thank you for trusting TurboTax with helping to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax return
on January 28, 2026
Posted by: Rambolikeit
from Stafford
Great experience have done taxes with them now for 2 years
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2026
We genuinely appreciate that you continue to choose TurboTax. Thank you for being such a valued part of our community!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Added Fees, Thumbs down!
on January 28, 2026
Posted by: Since 2009
from Louisiana
I don't like all the added fees, may as well have an agent do the work for mee.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Tax Product
on January 28, 2026
Posted by: SAL85b
from California
Great software, easy to use, convenient, great customer service, just an overall awesome product that I have been using for 20 years.
Pros: My employment status changed this year, I moved
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2026
We love to hear that you trust us with your tax-filing experience. Thank you for letting us be part of your tax journey year after year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is grrreat
on January 28, 2026
Posted by: Kiki161323
from ct
easy to use and was very friendly to someone who doesn't do taxes
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2026
We're happy to hear that the interface made your filing process smoother. Your experience matters to us, and we appreciate you choosing TurboTax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Sean's TurboTax
on January 28, 2026
Posted by: SeanAllen96
from Phoenix, AZ
TurboTax is always my goto option for tax season. The features are always super easy to use with the given tools that are offered and helpful in explaining unknown topics to quickly file my 2025 tax return and I was done within the hour. The AI was super accurate and useful to get me finished quicker.
Response from turbotax.intuit.comBy TurboTax Care Team, February 7, 2026
Thank you for continuing to file with TurboTax. Your loyalty means a lot to us, and we're committed to delivering the reliable service you count on.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax super easy
on January 28, 2026
Posted by: Steph1216
from Alabama
Turbo tax is Super easy to use. User friendly app.
Pros: My employment status changed this year
Response from turbotax.intuit.comBy TurboTax Care Team, February 25, 2026
We love to hear that the platform is easy to use! We're committed to keeping TurboTax simple, clear, and helpful for all of our customers.
Written by a customer while visiting turbotax.intuit.com