Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(81,020 Reviews)
Rating breakdown 81,020 reviews
5 Stars
60,750
4 Stars
8,776
3 Stars
3,837
2 Stars
2,387
1 Star
5,270
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
1
Upsell Tricks Cloud the Experience, Beware!
on January 28, 2026
Posted by: dont_get_fooled
from Oregon
Got my taxes done, but it felt like a slimy used car salesman was hovering over my shoulder trying to upsell me to "Advanced Encabulator Insurance" the whole time. A perfect case study in UI Dark Patterns.
A fine product if you want doing your taxes to feel like you are dodging pickpockets in Times Square.
A fine product if you want doing your taxes to feel like you are dodging pickpockets in Times Square.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT
on January 28, 2026
Posted by: jake0718
from Sanford, FL
TurboTax made filing my taxes surprisingly simple this year. The step‑by‑step questions were easy to follow, and it caught a few deductions I wouldn’t have known about on my own. I liked that it double‑checked everything before submitting and gave me confidence that my return was accurate. Overall, it saved me time, stress, and a lot of guesswork.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on January 28, 2026
Posted by: I can see through you
from Georgia
Thank you for continuing to provide a great tax service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Its Great!
on January 28, 2026
Posted by: Laraynea
from Florida
Its Great! One of the best programs ive used so far.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Painless way to file taxes!
on January 28, 2026
Posted by: Anne0515
from Utah
It’s super easy. You don’t have to be a CPA to do your taxes, it walks you through it step-by-step. Painless!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on January 28, 2026
Posted by: KooLaMou
from Louisiana
I had a very positive experience using TurboTax and will use it again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
I hope for competitors soon!
on January 28, 2026
Posted by: Two Thumbs Down Brutha
from Oklahoma
Charging so much is absurd. I hope a competitor pops up soon. I have the most basic W-2 taxes and being charged over $120 is ridiculous.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Simple, Easy to Use
on January 28, 2026
Posted by: Smash615
from TN
I really enjoy the experience, but asking to upgrade numerous times while filing is excessive.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com