Customer reviews from turbotax.intuit.com
TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Average customer rating
4.4
(81,089 Reviews)
Rating breakdown 81,089 reviews
5 Stars
60,805
4 Stars
8,785
3 Stars
3,840
2 Stars
2,388
1 Star
5,271
Customer Reviews for TurboTax - Online Deluxe 2025 - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
Customer Rating
5
Live Support saved me, when Ai Help couldn't
on January 28, 2026
Posted by: Becky1000000000000
from washington
I value turbotax for filing my taxes. The "help" function was not accurate this year. It would tell me to select the "forms" button on the toolbar but I could not find this selection. Eventually I called live support and Ashley was so wonderful. I had been on a loop for a half-hour trying to correct a form, and she was able to walk me through fixing the form. She taught me that "tools" on the toolbar will be a great asset when navigating filing. This made me feel like I have learned something useful for next years filing. I feel so relieved because of her help!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great.
on January 28, 2026
Posted by: Trayquan
from Arizona
TurboTax was very helpful and great.I recommend for other to use .
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy!
on January 28, 2026
Posted by: Jess710
from MN
TurboTax was easy to use. Everything that I had questions about was answered right on the side of the page. It is so nice to be able to feel confident about doing my own taxes!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is exceptional
on January 28, 2026
Posted by: Chris3603
from Texas
TurboTax gives exceptional guidance for each step with filing your taxes. Very user friendly and easy to follow/understand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 28, 2026
Posted by: Kate15gghgh
from North Carolina
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Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is awesome
on January 28, 2026
Posted by: Ravenna18
from Arizona
It was a seamless process and felt vey efficent. Thank you Turbo tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was easy
on January 28, 2026
Posted by: Andrew0685
from Toledo Ohio
It was super easy to use, got it done quick, easy to complete
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
its awsome
on January 28, 2026
Posted by: sambelcher
from tn
it was easy to do put dont understand why they say its free because its not
Written by a customer while visiting turbotax.intuit.com